Support

Contact us

We aim to reply within 1–2 business days.

Common topics

Account, login, and profile questions
Posting, editing, or deleting an item
Claims, payments, and the monthly free limit
Reporting inappropriate listings or users
Blocking another neighbor
Location and notification settings

Safety

If you feel unsafe at any time, stop the exchange and use the in-app report or block options. For emergencies, contact your local authorities.

More info

Visit our Privacy Policy and Terms of Service for details on how the app works.

Sharing is always free.

To help keep Hey Neighbor safe, ad-free, and sustainable, the first 2 successful item pickups each month are free. After that, a €1 fee applies to each additional item you receive.

We are helping people:

Reduce Waste

Save Money

Meet Neighbors

Help Families

Build Community